„I found you while browsing the internet for my problem.
My problem was that while I was on vacation the keeper of my saltwater aquarium hadn’t noticed that the Balling light solution for KH had leaked behind the tank.
The KH value has dropped to 4.5. This initially caused me problems with the corals. Fortunately, after increasing the carbonate hardness, most of them recovered. But the fish also behaved conspicuously. Although they took food and had no external signs of parasites or infections, during the day they hid under the stone structure or stood staggering in quiet areas of the aquarium.
According to my dealer, it couldn’t be due to the KH drop.
Thanks to the good advice given by your employee, I then found out that the drop in KH also changes the pH value and that this is probably causing problems for the fish.
According to his advice, I then gave my fish food from Dr. Bassleer.
Shortly before our contact, two fish had already died. Luckily, thanks to your help, the rest made it through.
The fish are doing well at the moment. One got inflamed pectoral fins and a slightly yellowish coating afterwards.
With the new food, a little… of… and… of… the inflammation is gone. But the coating is still there. The fish therefore always places itself in the outfow of a streamer pump. I have now ordered EKTOMOR from Aquarium Münster and hope that this will help.
Also, I’m still fighting for a coral. Since no Ca was consumed by the KH drop, my Ca value was still too high until two days ago, which led to tissue detachment and brown jelly on a seriatopora.
Everything that we do as a hobby is approached scientifically by yourself. You develop and test products that work. You sell products that you know that they will help.
The contact with you was very easy, too. I was immediately helped on the phone competently.
After an e-mail with photos and a video of the behavior of the fish, I was called back at short notice to discuss the further procedure. This quick help probably saved the lives of most of my fish. Thanks again for that.“